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Free White Paper
Criteria for a Third-Generation Chat Solution
Think all chat solutions are the same? Only LivePerson delivers 4 to 5 times more incremental orders and revenue.
This white paper reviews the specific criteria required for a third-generation chat solution, including:
- A value-based methodology that employs innovative ways to anticipate and meet the needs of visitors
- An engagement rules engine that enables focused targeting of incremental orders and revenue
- Tools designed to enhance agent productivity and customer delight
- Deep domain expertise to ensure continuous optimization
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