Training

LivePerson customers may choose from any of the following training options:

Interactive Web-based Training

  • Presents real-world use cases and interactive exercises
  • Provides the ability to learn at your own pace
  • Includes features in the administrator and agent consoles

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Reference Cards

  • Learn how to use LivePerson tools following simple instructions
  • Checklists for setup and implementation
  • Print and share

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Best Practice Guides

  • LivePerson recommended best practices for using different features
  • Clear setup instructions

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Live Webinars

  • Weekly webinars delivered by LivePerson training experts
  • Recorded sessions available for download
  • Cover a wide range of topics, from improving your conversions to using the LivePerson Agent Console

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Training Manuals

  • Learn LivePerson procedures and features following step-by-step instructions and recommended exercises

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Tips

  • Easy-to-use tips and tricks
  • Enable you to get more from your use of LivePerson solution

Log in to the Customer Center to access the complete set of training tools:

  • Search the Training Catalog
  • Download training material
  • Get the latest news and announcements from LivePerson
  • Search the support Knowledgebase

LivePerson Training Services

Our training experts are at your disposal to create and deliver live online training that is customized to your needs. Contact us for more details.